dr. maurice salama the founder of dental xp confirms to matt griffin that every patient is different v1

STEVE ANDERSON

Steve Anderson is the co-founder of the Crown Council (a group of dentists committed to excellence) as well as the CEO of Total Patient Services (ToPS), which is a team of advisors to teach dentists how to treat clients, not just their mouths. Best of all, Steve is just like you and me, in that he is a patient and not a dentist. Steve and I met through a dear mutual friend and I have attended his courses to see how he trains dentists. Since that day, we have co-hosted events to help make the dental community a better one for patients. You DO NOT want to miss this series, as he gives some perspective that we haven’t found elsewhere and I know will bless your pursuit on this journey.

Getting to Know Steve Anderson and ToPS

Total Patient Services, the door to more clinical dentistry. Get to know more about them and the man behind it, Steve Anderson.

getting to know mr. steve anderson v1
steve anderson shares what have you learned from dentistry v1

What Have You Learned From Dentistry

“Majority of the vast number of dentists are very conservative in their approach; they want to connect with the patient really earnestly, want to do what’s right and many times I don’t necessarily tell them everything that is necessarily possible. That’s the piece of it where creating an environment where the dentist can speak openly and lay everything out on the table so the patient can make the right choices for themselves, that’s one of the keys.”

Dentistry Changed My Life

“I’m a patient first. Dentistry’s literally changed my life and so has my passion for helping practices and formatting them in a way that they can do that for more people, I’m all in on this. I’ve had personal experience. I know what it can do for people and helping practices structure themselves in such a way that they can do more of that for other people. That’s what I’m all about.” – Steve Anderson

steve anderson shares how dentistry changed my life v1
matt griffin speaks to steve anderson about the missing link in dentistry v1

Missing Link in Dentistry

Listen as they talk about “The Missing Link in Dentistry”, the bridge between clinicians and patients.

What Can a Dentist Expect from the ToPS Program

Steve Anderson was asked about what can a dentist expect from the ToPS program. Surprisingly the program benefits both dentists and patients.

steve anderson presents what can a dentist expect from the TOPS Program v1
steve anderson on lanny's focus philosophy v1

Lanny’s Focus Philosophy

The story of Lanny Basham, an Olympic medalist in the sport of riflery. Lanny’s focus philosophy is focused on what’s working and being solution-focused.

Daily Coaching

Here is a sample, yet jampacked, walk-through of Steve’s daily coaching.

steve anderson on daily coaching v1
matt griffin talks to steve anderson on controlling negative self-talk v1

Controlling Negative Self-Talk

“One of the things that I learned from riding a motorcycle is this key lesson for life: the bike goes where your eyes go. So whatever you’re looking at, that’s where you’re going. When you’re looking right, that’s a lesson for life, which is you: go. Where your eyes go and where you choose to focus is where you’re going to go. So it goes back to the fact that you can’t focus on the opposite of an idea.”

6 Reasons a Person Would Get the All-On-X Procedure

Listen to Steve Anderson as he talks about the reasons a person would get the All-On-X procedure.

steve anderson provides 6 reasons a person would get the all-on-x procedure v1
steve anderson presents the current dental environment v1

Current Dental Environment

“Dentistry is the safest place to be in America today.” this is Steve’s answer when asked about how he would describe the current dental environment in America.

Integrated Medicine and Dentistry

When they come in every time, it’s not just to clean your teeth; it’s to measure, on a regular basis, your level of health and how healthy your immune system is. Most patients are not aware that you can measure what’s going on in your mouth, which is a measure of the health of your immune system in your body.

matt griffin talks to steve anderson about intergrated medicine and dentistry v1
steve anderson describes the ideal patient experience v1

Ideal Patient Experience

There are lots of things to consider to have the ideal patient experience. Listen to Steve as he briefly breaks down some important points to consider.

Value vs Cost

This isn’t about cost, this is about a return. You’re buying the expertise and experience of a clinician who is going to get the outcome that you want for the rest of your life.

steve anderson a practice management specialist talks about value vs cost v1
matt griffin talks about the importance of follow-up appointments v1.

Interviewing Dental Practices Over the Phone

Top five questions you should ask over the phone.

How Much Shopping Around

You go with the person that you have the most confidence in and who will get you the result you want.

steve anderson tackles about how much shopping v1
talk on free consultations with steve anderson and matt griffin v1

Free Dental Consultations

“If you’re paying for the consultation, you should be able to take whatever diagnostics with you. If it’s free, then the diagnostics probably stay with practice but again, that’s a question you’d have to ask.”

Subjective Questions to Ask the Clinician

“Once I get face-to-face with the team and the dentist, I’m going to ask subjective questions. I want somebody who’s plugged into the human side of what the work does for people, not just the work itself.” – Steve Anderson

steve anderson discuss the subjective questions to ask the clinician v1
top 5 clinicians questions according to steve anderson v1

Top 5 Clinician Questions

One of the interesting questions from Steve when asking of his top five clinician questions. “If you needed this work. If you were me and you needed this work, you couldn’t do it yourself where would you go?”

Trust Your Gut

“You know any of the trusting-your-gut in asking these questions and you gave me something that I didn’t even think I was up to. I mean, that shows your wisdom.” Matt to Steve.

steve anderson on how to trust your gut v1
steve anderson tells matt griffin on the cost of inaction v1

The Cost of Inaction

The biggest question of a patient to ask himself is, “What’s the cost of inaction?” Choosing of doing it or not doing it at all.

Patients Need Clear Objectives

The patient’s first personal responsibility is to get very clear on what he wants.

steve anderson a practice management specialist tells us that patients need clear objectives v1
steve anderson full interview with matt griffin v1

Full Interview

The full interview with Steve Anderson, Practice Management Specialist.

getting to know mr. steve anderson v1

Getting to Know Steve Anderson and ToPS

Total Patient Services, the door to more clinical dentistry. Get to know more about them and the man behind it, Steve Anderson.

matt griffin talks to dr. maurice salama about dental xp v1
steve anderson shares what have you learned from dentistry v1

What Have You Learned From Dentistry

“Majority of the vast number of dentists are very conservative in their approach; they want to connect with the patient really earnestly, want to do what’s right and many times I don’t necessarily tell them everything that is necessarily possible. That’s the piece of it where creating an environment where the dentist can speak openly and lay everything out on the table so the patient can make the right choices for themselves, that’s one of the keys.”

steve anderson shares how dentistry changed my life v1

Dentistry Changed My Life

“I’m a patient first. Dentistry’s literally changed my life and so has my passion for helping practices and formatting them in a way that they can do that for more people, I’m all in on this. I’ve had personal experience. I know what it can do for people and helping practices structure themselves in such a way that they can do more of that for other people. That’s what I’m all about.” – Steve Anderson

matt griffin speaks to steve anderson about the missing link in dentistry v1

Missing Link in Dentistry

Listen as they talk about “The Missing Link in Dentistry”, the bridge between clinicians and patients.

steve anderson presents what can a dentist expect from the TOPS Program v1

What Can a Dentist Expect from the ToPS Program

Steve Anderson was asked about what can a dentist expect from the ToPS program. Surprisingly the program benefits both dentists and patients.

steve anderson on lanny's focus philosophy v1

Lanny’s Focus Philosophy

The story of Lanny Basham, an Olympic medalist in the sport of riflery. Lanny’s focus philosophy is focused on what’s working and being solution-focused.

steve anderson on daily coaching v1

Daily Coaching

Here is a sample, yet jampacked, walk-through of Steve’s daily coaching.

matt griffin talks to steve anderson on controlling negative self-talk v1

Controlling Negative Self-Talk

“One of the things that I learned from riding a motorcycle is this key lesson for life: the bike goes where your eyes go. So whatever you’re looking at, that’s where you’re going. When you’re looking right, that’s a lesson for life, which is you: go. Where your eyes go and where you choose to focus is where you’re going to go. So it goes back to the fact that you can’t focus on the opposite of an idea.”

steve anderson provides 6 reasons a person would get the all-on-x procedure v1

6 Reasons a Person Would Get the All-On-X Procedure

Listen to Steve Anderson as he talks about the reasons a person would get the All-On-X procedure.

steve anderson presents the current dental environment v1

Current Dental Environment

“Dentistry is the safest place to be in America today.” this is Steve’s answer when asked about how he would describe the current dental environment in America.

matt griffin talks to steve anderson about intergrated medicine and dentistry v1

Integrated Medicine and Dentistry

When they come in every time, it’s not just to clean your teeth; it’s to measure, on a regular basis, your level of health and how healthy your immune system is. Most patients are not aware that you can measure what’s going on in your mouth, which is a measure of the health of your immune system in your body.

steve anderson describes the ideal patient experience v1

Ideal Patient Experience

There are lots of things to consider to have the ideal patient experience. Listen to Steve as he briefly breaks down some important points to consider.

steve anderson a practice management specialist talks about value vs cost v1

Value vs Cost

This isn’t about cost, this is about a return. You’re buying the expertise and experience of a clinician who is going to get the outcome that you want for the rest of your life.

matt griffin talks about the importance of follow-up appointments v1.

Interviewing Dental Practices Over the Phone

Top five questions you should ask over the phone.

steve anderson tackles about how much shopping v1

How Much Shopping Around

You go with the person that you have the most confidence in and who will get you the result you want.

talk on free consultations with steve anderson and matt griffin v1

Free Dental Consultations

“If you’re paying for the consultation, you should be able to take whatever diagnostics with you. If it’s free, then the diagnostics probably stay with practice but again, that’s a question you’d have to ask.”

steve anderson discuss the subjective questions to ask the clinician v1

Subjective Questions to Ask the Clinician

“Once I get face-to-face with the team and the dentist, I’m going to ask subjective questions. I want somebody who’s plugged into the human side of what the work does for people, not just the work itself.” – Steve Anderson

top 5 clinicians questions according to steve anderson v1

Top 5 Clinician Questions

One of the interesting questions from Steve when asking of his top five clinician questions. “If you needed this work. If you were me and you needed this work, you couldn’t do it yourself where would you go?”

steve anderson on how to trust your gut v1

Trust Your Gut

“You know any of the trusting-your-gut in asking these questions and you gave me something that I didn’t even think I was up to. I mean, that shows your wisdom.” Matt to Steve.

steve anderson tells matt griffin on the cost of inaction v1

The Cost of Inaction

The biggest question of a patient to ask himself is, “What’s the cost of inaction?” Choosing of doing it or not doing it at all.

steve anderson a practice management specialist tells us that patients need clear objectives v1

Patients Need Clear Objectives

The patient’s first personal responsibility is to get very clear on what he wants.

steve anderson full interview with matt griffin v1

Full Interview

The full interview with Steve Anderson, Practice Management Specialist.

JOIN OUR COMMUNITY

This community is for You!! The patient! And for All-On-Xperts. Please take the time and JOIN this community and share your journey, your experiences with doctors and the emotions to encourage others and be encouraged. We are not alone!

Medical/Dental Disclamer

This website provides general information and discussions about health and related subjects. The information and other content provided in this website, or in any linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.